Terms and Conditions > Shipping Terms
Delivery Options and Shipping Charges
AntaresPro uses variety of delivery methods, customer usually have the options of Ground, Second Day, and Next Day delivery. Total shipping and handling charges are calculated based on the total weight and cost of all items being ordered in a single order. The shipping and handling charge is quoted along with available delivery options on the Shopping Cart page before final checkout. We don not require customers to provide personal or account information to calculate shipping charges.
The following conditions and restrictions may apply:
- AntaresPro.com reserves the right to ship via alternate carriers (UPS, FedEx, DHL)
- Due to shipper restrictions, we cannot deliver to APO, FPO, PSC or PO Boxes.
- Shipments to AK, HI (Alaska and Hawaii) will be sent via air service and charged the Second Day service rate.
- Some packages will require a signature according to the driver's discretion
- If part of your order has shipped, then there is no refund on the shipping cost for the order.
We ship from over 20 regional warehouses located across the United States. After receiving the order, we locate the closest to customer warehouse that has the items in stock. This usually enables the order to arrive via ground in 1-3 business days. If an order is shipped across the country, ground service can take up to 7 business days. To make certain that customer receives all ordered items as quickly as possible, we may split the order into multiple packages.
Our online Order Status system provides shipment tracking numbers for most orders when they ship.
For those items on order that cannot be shipped immediately, we'll keep customer informed of expected backorder shipping dates. When the backordered items ship, we will automatically notify customer by email.
At this time, AntaresPro.com does not accept international orders. We define it as an international order when the order is to ship to an address outside the 50 United States, the credit card used to pay for the order has a billing address outside the 50 United States, or the credit card was not issued in the United States, regardless of the shipping destination. We can place orders for our international customers to ship to a FREIGHT FORWARDER OF YOUR CHOICE within the USA. Please note that AntaresPro.com will not be liable for any damage, loss, customs paperwork or tax, duties, or fees incurred by the transport of the product to any international destination.