We strive for 100% customer satisfaction which is why we offer 30 day return policy on our products. Here is our detailed return policy:
- Customers can return items within 30 days of receiving them.
- Only item cost is refunded. Shipping charges will not be refunded.
- Engraved items will not qualify for returns (unless an engraving mistake was made by us).
- Used/scratched items will not qualify for return. If you find item to be defective during first few days of use then please feel free to return it as defective merchandise. Item will be replaced in that case.
- RMA # has to be obtained from us before returning merchandise. Please put RMA # on box or packing slip. Returns without RMA# will not be processed.
Refused orders that are returned back to us will be refunded with following exceptions:
- Shipping charges will not be refunded unless a mistake was made by us.
- Engraved item orders will not be refunded unless engraving mistake was made by us.