Featuring a knife block, a cutting board, and two lower storage shelves.. A convenient accessory in the kitchen, on the patio, or anywhere else. 2.67x35.75x21.5
A Return Merchandise Authorization number (RMA#) must be requested from Customer Service and is to be marked on the outside of the shipping box for product returns. This RMA# is valid for 30 days.
You must ensure that merchandise is returned to receive proper credit.
Freight on merchandise being returned must be prepaid.
Replacement parts will be sent at no charge if part list form and proof of purchase is submitted to us within 60 days of purchase
Non-defective merchandise will be credited at original invoice price less freight and restocking fee.
All returns must reference a Purchase Order Number or an RMA Number for each line item listed.
Carrier Loss, Damage/Pilferage:
Claims for lost shipment, or damage must be reported to Doba's Customer Service within 30 days of delivery/expected delivery date. Packing materials should be saved. Carriers may require on-site inspection before the product can be returned.
Mis-shipments, mis-billings, and shortages:
Shortages, mis-shipments and mis-billings must be reported to Customer Service within 30 days of delivery date/expected delivery date.
Mis-shipments are credited in full upon notification. Any incorrect product shipments will be temporarily invoiced for inventory purposes until the item is returned and credited. This credit will offset the invoice amount.
Replacement product must be ordered again as a new order with a new order number Freight and handling charges will apply on the new order.
If orders are duplicated or excess merchandise is shipped, you must contact Customer Service and request an RMA#. Your customer should then be contacted and the second order should be refused or the excess merchandise returned, before credit will be given.
If it is proven that we have made the error, a Returns Authorization Tag may be sent for your customer to return the product freight free. When the merchandise is returned, full credit will be given.
Refused shipments will be credited less a 30% restocking fee, freight and handling charges if the product has been opened. A new Purchase Order is required for reshipment and charges will include freight and handling charge.