Increase equipment availability and productivity with rapid-response onsite support for your HP hardware.
Service Main Type: Maintenance
Service Sub Type: Physical
Service Characteristic: Parts & Labor
4-hour onsite response:
For issues that cannot be resolved remotely, an authorized HP Services representative arrives at your site within 4 hours after your call has been logged, if this time falls within your contracted service window. HP Services returns your covered hardware to operational condition, repairing or replacing components or entire units as necessary. Your coverage includes all required parts and materials.
Service Availability: 9 x 5
Response Time: 4 Hour
Service Duration: 3 Year
||The Hewlett-Packard Company (NYSE: HPQ), commonly referred to as HP, is an information technology corporation headquartered in Palo Alto, California, United States. HP specializes in building personal computers, notebook computers, servers, printers, calculators, software and home media devices among other technology related products.
This product is also known under the following descriptions:
Electronic HP Care Pack 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labor (for desktop without monitor) - 3 years - on-site - 9x5 - response time: 4 h - for Elite Slice, Slice for Meeting Rooms, Point of Sale System